Cagenix employs a 13-step quality process with every case that comes through our doors. From initial assessment through final tolerance checks, every case is engineered, manufactured, and tested to meet our stringent standards for fit and quality.
After a case is entered into our system, a order confirmation email will be sent to let you know the case is underway. Over the next couple days, the case will be scanned twice, then designed by our team of engineers.
Once the design is ready, you will be emailed a 3D CAD file for approval. This file is viewable using the XpresReview software found on this page or in our Downloads section of this website. Once approved, it generally requires from 8 business days (for AccuFrame cases) to 10 business days (for AccuFrame IC and AccuFrame 360 cases) to manufacture, quality check, and ship the restoration. All cases are shipped via FedEx 2-Day shipping unless otherwise requested.
As with any work of this type, incomplete or inaccurate case materials can result in delays and added charges in this process. Also, any associated lab work may require additional time. If your case requires a specific or accelerated timeline, please contact us and we will make every attempt to meet your deadline.
The Cagenix Lifetime Framework Warranty:
As a treating clinician, you can rest assured that your Cagenix product will conform to the original order specifications, meet our most stringent quality standards, and perform as intended. If it does not, we will remake the product at no charge to you — and even cover the cost of a replacement implant if the implant manufacturer fails to honor its warranty due to use of a Cagenix framework.
The industry-leading Cagenix Lifetime Warranty continues our tradition of excellence in product innovation and dedication to total customer satisfaction. View the full text of this warranty.